Frequently Asked Questions

It depends on your location. Orders processed in the UK will take 2-8 business days to arrive. International supply partner deliveries can take anywhere from 7-17 days. Worldwide delivery takes 10-30 working days.

We have a 30-day return policy, which means you have 30 days from after receiving your item to request a return. To return an item to us, follow the directions listed on the return exchange form included with your order.

To be eligible for a full refund, your item must be in the same condition that you received it in, unworn or unused, with tags, and in its original packaging where possible. You’ll also need the receipt or proof of purchase. Please note that we don't offer a free return service, you have to purchase a return label yourself with a courier of your own choice.

Please Note: Returns are accepted for misprinted, damaged, or defective items only and not for any dissatisfaction with the size, colour, material, etc. that we have tried to accurately represent in the listing. Nor will we return an item for buyer’s remorse.  

See our full Refund Policy for more details.

We use all major couriers and local courier partners. You’ll be asked to select a delivery method during checkout. You’ll be able to track your package by using the Shipping Confirmation email that we send as soon as your order begins its journey. Please allow three business days to receive your shipment notification email after placing your order. 

SHIPPING

UK domestic orders ship within 4 business days with tracking. International transit time varies.

• UK we offer Standard Free Delivery for Kybor Members. Delivery: 2-8 business days.
• UK Express Delivery £6. Maximum weight 50lb. 1-3 business days, once dispatched.
• EU (European Union) Free shipping, for orders above £50. 5-15 business days.
• EU Delivery £8. 5-15 business days.
• International & Worldwide Free Delivery, for orders above £100. 5-17 business days.
• International orders £13. 5-17 business days.
• Worldwide orders £15. 10-30 business days.

See our full Shipping Policy for more details.

CUSTOMS FEES

Customs fees are the responsibility of the customer. We accept Visa, MasterCard, American Express, PayPal, and Apple Pay.

No, every piece is made individually when you place an order. I create the artwork and select the garments and print partners with care. Your chosen design is then produced by a trusted specialist, printed to a high standard, and shipped directly to you. This way, each item is made responsibly, without waste, and arrives with the quality and attention it deserves.

Understanding the correct sizing for your apparel is crucial for ensuring a proper fit and optimal comfort. This sizing chart has been developed based on extensive research and industry standards to assist you in selecting the appropriate size for your needs. Please refer to the measurements provided below to make an informed decision.

Sizes in inches: Chest | Waist | Hip

• Small: 34-36 | 28-30 | 34-36
• Medium: 38-40 | 32-34 | 38-40
• Large: 42-44 | 36-38 | 42-44
• Ex Large: 46-48 | 40-42 | 46-48

To ensure accuracy, it is recommended that you take your measurements using a flexible measuring tape. Measure around the fullest part of your chest, waist, and hips while standing naturally. If your measurements fall between sizes, it is advisable to choose the larger size for a more comfortable fit. Additionally, consider the specific cut and style of the garment, as these factors may influence the overall fit.

For further assistance, please get in touch if you would like additional guidance based on your specific requirements.

Prodigi

is the world's leading print company who will print your wall art with care.

About the wall art print quality

Designed for indoor use, custom stretched canvas prints are made from treated 100% cotton - providing the smoothest of matte surfaces for an exceptional vivid design. A combination of quality and durability, these prints come with a lifelong colour guarantee; there's significant confidence in their withstanding the test of time.

Key Features

100% Cotton canvas

Product features:

- Printed on a natural white, matte, ultra smooth, 100% cotton canvas

- Giclée print technology ensures vibrant, fade-resistant colours

- Crafted from natural white, matte canvas for a smooth finish

- Includes a sturdy wooden frame for easy hanging

- High-quality image reproduction captures intricate details

Giclée print

Bright and intense colours for your desired design that will not fade when exposed to sunlight regularly

Care instructions

If the canvas does gather any dust, you may wipe it off gently with a clean, damp cloth.

Support you can count on, every time.

Details:

Mon - Fri, 10am - 6pm. Sat, 11am - 1pm.

Phone: +44(0)7758 194815

Email: info@kybor.org

UK Tax Reference Number : UTR 2322187306

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